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Customer Service

  • Trouble Shooting
  • Customer Care and Support
  • Customer Inquires (Phone, Email and Online)
  • Sales Order Enter (Phone, Email and Online)
  • Call Sale Leads / Cold Calls
  • Product and System Testing
  • Catalog and Order Entry
  • Credit Card / Order Processing
  • Order Fulfillment and Management

Receptionist Services

  • Answer, Screen and Transfer Incoming Calls
  • Monitor and Respond to Voicemails
  • Appointment Setting and Confirmations
  • Customer Follow-ups
  • Voice-Mail Management